FAQs
Product
What is included in my press-on nail kit?
What is included in my press-on nail kit?
Each Che Naildid kit includes everything you need for a perfect application.
- 10 Press-On Nails (You need to choose your size)
- The Adhesive application you choose
- Nail File
- Manicure Stick
- Alcohol Prep Pad
Can I reuse my nails?
Can I reuse my nails?
Absolutely! All nails can be applied multiple times.
Are your products Vegan and Cruelty-Free?
Are your products Vegan and Cruelty-Free?
Yes! We are 100% vegan and cruelty free.
Is the glue harmful to my nails?
Is the glue harmful to my nails?
The nail glue is non-damaging, and will not cause any damage to your natural nails.
Order
Can I cancel my order?
Can I cancel my order?
As our team works hard to get your order dispatched as quickly as possible, we can not guarantee we will be able to cancel or update your order upon request. Please reach out to our customer service by sending an email to info@Chenaildid.com. We will respond within 24 hours to your request.
How can I track my order?
How can I track my order?
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States and Canada.
How long will it take to receive my order?
How long will it take to receive my order?
Once we take your order, it will take us about 3-5 days to produce the
nails. Standard shipping normally takes 5-8 days. Totally takes about
8-14 business days to reach our customers.
Returns and Refunds
How do I return a product?
How do I return a product?
We are sorry your order didn’t work out! Che Naildid offers a 14-day
money-back guarantee for new, unused, and unopened nails. We want you to love our products but understand if you need a different style. Please note that you will be responsible for return shipping charges. If interested in a return, don't hesitate to get in touch with us at info@chenaildid or
fill out our Contact Us form.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Partnership
Are you looking for Influencers & Brand Ambassadors?
Are you looking for Influencers & Brand Ambassadors?
We are always open to content collaborations! If you are interested in the partnership, please fill out Partnership Form - We’ll be in touch! Alternatively, email us at info@chenaildid.com for more information.